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PRIVACY POLICY
Last updated: July 25, 2026
At Zahraz ("we," "our," "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or shop on our website.
1. Information We Collect
- Personal details: Name, email address, phone number, shipping/billing address
- Order information: Products purchased, order value, payment method
- Device & usage data: IP address, browser type, pages visited, time spent on site (via cookies)
- Payment information: Processed securely through our payment gateway partners; we do not store your full card details
2. How We Use Your Information
- Process and fulfill your orders
- Communicate order updates, shipping confirmations, and customer support
- Improve our website, products, and customer experience
- Send promotional offers and updates (only if you've opted in)
- Prevent fraud and ensure secure transactions
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with:
- Courier/delivery partners (to fulfill your order)
- Payment processors (to complete transactions securely)
- Marketing tools (e.g., Meta/Facebook Pixel, Google Analytics)
5. Data Security
We use industry-standard security measures to protect your personal data. No method of online transmission is 100% secure, so please keep your account credentials confidential.
6. Your Rights
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated revision date.
9. Contact Us
📧 supportzahraz@gmail.com
📞 +92 303 6609555